Payment Policy – Effective January 7, 2025
Introduction
At GameSuri, we strive to provide a secure and convenient shopping experience for all our customers. This Payment Policy outlines the accepted payment methods, the payment process, and related terms to ensure clarity and transparency. Please read through the entire policy before making a purchase on our website gamesuri.com.
1. Payment Methods
We offer a variety of secure payment options for your convenience:
Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
Debit Cards: Debit cards that are linked to your checking account are accepted, subject to your bank’s authorization.
PayPal: For those who prefer using PayPal, we offer a secure, alternative payment option.
Apple Pay & Google Pay: These mobile wallet options allow for a fast and secure checkout process on both desktop and mobile devices.
Gift Cards: We also accept GameSuri gift cards for purchases made on our website. If you wish to use a gift card, simply enter the code during checkout.
All payments are processed through secure, encrypted channels to ensure that your financial information remains private and protected.
2. Payment Authorization
Payment Confirmation: Upon submitting your order, we will authorize the payment to ensure sufficient funds are available for the transaction. Payment confirmation emails will be sent once the authorization is complete.
Payment Verification: In cases of suspected fraud or suspicious activity, we may request additional documentation to verify the transaction. If verification is not provided, we may cancel the order, and any amounts paid will be refunded.
3. Payment Processing
Order Processing: Once your payment is authorized and processed, we will begin preparing your order for shipment. The payment process typically takes a few moments to complete, but may be delayed due to high traffic or technical issues.
Failed Transactions: If a payment fails or is declined by your financial institution, we will notify you immediately, and you may need to attempt the payment again with an alternate method. If payment issues are not resolved within 48 hours, we may cancel your order.
4. Currency and Taxes
Currency: All prices displayed on GameSuri are in USD (U.S. Dollars). For international customers, your payment will be processed in USD, and conversion rates will apply as per your bank or payment provider’s policy.
Sales Tax: Sales tax is applicable based on your shipping address and will be calculated during the checkout process. Sales tax rates may vary depending on local laws and regulations. If sales tax is applicable to your purchase, the tax amount will be added to the total order price before checkout.
5. Payment Security
At GameSuri, we take the security of your financial information seriously. All payment transactions are processed using SSL encryption technology, which ensures that your sensitive information is securely transmitted. Our payment providers are fully compliant with Payment Card Industry Data Security Standards (PCI DSS) to provide a safe environment for all online transactions.
Secure Checkout: All checkout pages are protected with secure encryption, ensuring that your payment details are safe from unauthorized access.
Data Privacy: We do not store sensitive financial information such as credit card numbers. All payment details are processed securely through third-party payment processors.
6. Discounts, Coupons, and Promotions
Promo Codes: GameSuri occasionally offers promotional discounts and coupon codes. When a discount code is available, it can be applied at checkout to reduce the total purchase price.
Multiple Offers: Promotions and discounts may not be combined unless otherwise specified. If you have multiple valid discount codes, you will need to choose the one that gives the highest benefit.
7. Subscription Services (if applicable)
For customers who subscribe to our product or service subscriptions (e.g., recurring orders), we will charge you at regular intervals based on the frequency of the subscription plan selected. You may cancel your subscription at any time by contacting us at info@gamesuri.com or by using the account management tools on the website. Cancellation requests must be received at least 48 hours before the next scheduled payment.
8. Order Cancellation and Refunds
Order Cancellation: Once an order is placed and payment is processed, it cannot be modified or cancelled through the website. To cancel an order, please contact customer support as soon as possible at (803) 827-1710. If the order has not yet been shipped, we may be able to cancel it. If the order has already been shipped, you will need to follow the return process outlined in our Refund and Returns Policy.
Refunds: Refunds will be issued to the original payment method used for the purchase. The processing of refunds may take 5-7 business days depending on your payment provider.
9. Fraud Prevention
Fraud Prevention Measures: We take active measures to protect both our customers and our business from fraud. If we suspect fraudulent activity related to your payment, we may require additional verification steps before processing your order.
Chargebacks: If you initiate a chargeback or dispute a payment, you agree to notify us in advance and allow us the opportunity to resolve the issue. Fraudulent chargebacks or disputes will result in the cancellation of your account and may be reported to relevant authorities.
10. Contact Us
For any inquiries or assistance related to payments, please contact our customer service team using the following details:
Email: info@gamesuri.com
Hotline: (803) 827-1710
Address: 528 Old Trail Rd, Beech Island, South Carolina
Website: gamesuri.com
We are dedicated to providing a secure, smooth, and transparent shopping experience. If you have any questions regarding payment processing, feel free to reach out to us.