
Refund and Returns Policy of GameSuri
Effective Date: March 8, 2025
Address: 528 Old Trail Rd, Beech Island, South Carolina
Contact: (803) 827-1710 | info@gamesuri.com
At GameSuri, we strive to provide fun, interactive, and high-quality baby essentials. We understand that sometimes a product may not meet expectations, which is why we offer a customer-friendly return and refund policy.
1. Return Guidelines
We accept returns for:
- Unopened and unused products in their original packaging.
- Damaged, defective, or incorrect items shipped due to an error on our part.
- Returns requested within 30 days from the date of purchase.
Non-returnable items include:
- Opened plush toys, baby rattles, or teething toys, for hygiene reasons.
- Gift cards and final sale products.
- Customized or personalized items.
2. Steps to Return an Item
- Email info@gamesuri.com with your order details.
- Our team will review your request and issue a return authorization number (RA#).
- Securely pack and return the item to:
đź“Ť 528 Old Trail Rd, Beech Island, SC 29842 - Refunds are processed within 7-10 business days after receiving the return.
3. Refund & Processing Time
- Refunds are issued via the original payment method.
- If returning an item due to personal preference, the customer covers return shipping costs.
- For defective or incorrect items, we fully cover return shipping fees.
4. Exchanges & Replacements
- We offer free exchanges for defective products or incorrect orders.
- Contact our team for a quick replacement or store credit option.
If you have any questions about your return, email us at info@gamesuri.com, and we’ll be happy to help!