Refund and Returns Policy of GameSuri

Effective Date: March 8, 2025
Address: 528 Old Trail Rd, Beech Island, South Carolina
Contact: (803) 827-1710 | info@gamesuri.com

At GameSuri, we strive to provide fun, interactive, and high-quality baby essentials. We understand that sometimes a product may not meet expectations, which is why we offer a customer-friendly return and refund policy.

1. Return Guidelines

We accept returns for:

  • Unopened and unused products in their original packaging.
  • Damaged, defective, or incorrect items shipped due to an error on our part.
  • Returns requested within 30 days from the date of purchase.

Non-returnable items include:

  • Opened plush toys, baby rattles, or teething toys, for hygiene reasons.
  • Gift cards and final sale products.
  • Customized or personalized items.

2. Steps to Return an Item

  • Email info@gamesuri.com with your order details.
  • Our team will review your request and issue a return authorization number (RA#).
  • Securely pack and return the item to:
    đź“Ť 528 Old Trail Rd, Beech Island, SC 29842
  • Refunds are processed within 7-10 business days after receiving the return.

3. Refund & Processing Time

  • Refunds are issued via the original payment method.
  • If returning an item due to personal preference, the customer covers return shipping costs.
  • For defective or incorrect items, we fully cover return shipping fees.

4. Exchanges & Replacements

  • We offer free exchanges for defective products or incorrect orders.
  • Contact our team for a quick replacement or store credit option.

If you have any questions about your return, email us at info@gamesuri.com, and we’ll be happy to help!