Introduction

 

At GameSuri, we are committed to providing you with high-quality baby clothing at competitive prices. Our Sales Policy outlines the terms and conditions that apply when purchasing products from our website gamesuri.com. Please read this policy carefully to understand your rights and obligations as a buyer, as well as the procedures related to sales, payments, and product delivery.

 

1. Order Placement and Acceptance

 

Order Confirmation: When you place an order with us, you will receive an order confirmation email. This email will include details about your order, such as the items you’ve selected, the total price, and estimated shipping times. Please note that this email does not constitute an acceptance of your order, as we reserve the right to decline or cancel any order.

Order Acceptance: Your order is considered accepted only after we confirm your payment, process your order, and dispatch the products. If we cannot fulfill your order, we will notify you immediately and provide a refund for any amount paid.

2. Pricing and Payments

 

Pricing: The prices for all products are listed in USD (U.S. dollars) on our website. All prices are exclusive of applicable taxes, shipping fees, and handling charges, which will be added during checkout.

Payment Methods: We accept a variety of secure payment methods, including major credit cards, debit cards, and online payment systems like PayPal. All transactions are processed through secure, encrypted payment gateways to ensure the safety of your financial information.

Payment Confirmation: Once your payment is successfully processed, you will receive an email confirming your payment. If there are any issues with your payment, we will contact you directly to resolve them.

3. Discounts, Promotions, and Offers

 

Promotions: We may offer discounts or promotions from time to time. These offers will be clearly stated on our website, and terms and conditions will apply. Promotional codes or discounts cannot be combined unless explicitly stated.

Sales Tax: Sales tax will be applied to your order in accordance with local tax regulations, depending on your shipping address. You will be notified of the applicable tax amount during checkout before completing your purchase.

4. Shipping and Delivery

 

Shipping Options: We offer a variety of shipping options to ensure timely delivery. Shipping rates and delivery times will vary based on the size of your order, your shipping address, and the shipping method you select during checkout.

Order Processing: Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or in case of unforeseen circumstances.

Shipping Time: Estimated shipping times will be provided during checkout. While we strive to deliver orders within the estimated timeframe, shipping delays may occur due to external factors, such as weather conditions, customs processing, or shipping carrier delays. GameSuri is not responsible for delays caused by third-party shipping services.

International Shipping: We currently ship to select international destinations. International orders may be subject to additional customs duties, taxes, and import restrictions, which are the responsibility of the customer. Please check your local regulations before placing an international order.

5. Order Cancellations

 

Cancellations by Customer: If you wish to cancel your order, you must contact us within 24 hours of placing the order. Once an order has been processed or shipped, we are unable to cancel or modify it. If you wish to cancel an order after shipment, you will need to follow our return and refund procedures.

Cancellations by GameSuri: We reserve the right to cancel any order at our discretion for various reasons, including product availability, payment issues, or suspected fraud. In such cases, you will receive a full refund.

6. Product Availability and Substitutions

 

Out of Stock Items: While we strive to keep our inventory updated, there may be occasions when an item becomes out of stock after you’ve placed an order. If this happens, we will notify you promptly and offer an alternative product, the option to wait for restocking, or a full refund.

Substitutions: If an item you ordered is unavailable or discontinued, we may substitute it with a similar product of equal or greater value. We will contact you for approval before making any substitutions.

7. Returns and Refunds

 

Return Eligibility: We accept returns for most products within 30 days of delivery, as long as the items are unused, unworn, and in their original packaging. For more details, please refer to our Refund and Returns Policy.

Refund Processing: Refunds will be issued once we receive and inspect the returned items. If the return is approved, a refund will be issued to the original payment method used for the purchase. Please note that refunds may take 7-10 business days to reflect on your account.

8. Customer Support

 

If you have any questions or concerns about your order, our Sales Policy, or our products, our customer support team is here to assist you. You can contact us via the following methods:

 

Email: info@gamesuri.com

Hotline: (803) 827-1710

Address: 528 Old Trail Rd, Beech Island, South Carolina

Website: gamesuri.com

We are dedicated to ensuring your shopping experience is as seamless and enjoyable as possible.

 

9. Modifications to the Sales Policy

 

GameSuri reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting. Please review this policy regularly to stay informed of any changes.